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Majorcord resources for this tool
TL;DR: Why we use this tool
✅ This product supports multi-factor authentication (Glossary: MFA). Start using MFA, with our ⚡️ Basic quickstart to Authy on mobile, to properly prevent unauthorized access to the files stored using your Backblaze account.
✅ This product supports end-to-end encryption. However, we were unable to find publicly available audits. Competing backup products (such as iDrive) are designed to give this benefit, but cloud sync products are not (read more).
✅ This product's pricing is very competitive, compared to reasonable alternatives. Competing products (such as iDrive) are similarly priced.
✅ This product is easier to use, compared to reasonable alternatives. Competing products (such as iDrive) are less intuitive to use.
⚠️ This product's clients (Glossary: client) are not open source. This practice is common to most competing products (such as iDrive). This risk can be avoided using the backup tool we use for an Ideal Grade.
⚠️ This product does not provide zero-knowledge security. This risk is common to most competing products (such as iDrive). This risk can be avoided using the backup tool we use for an Ideal Grade.
This product doesn't check all our boxes but, amongst its competitors, it comes the closest to meeting all the criteria.
How to get support
- Use the search feature to find possible resources for the issue you're experiencing: https://www.backblaze.com/help.html
- Can't find a fix? Send a message to their support team via the chat link at the bottom of their help page: https://www.backblaze.com/help.html
- We prefer opening a ticket, because then we can communicate via email and have a record. Backblaze's email support is responsive: https://help.backblaze.com/hc/en-us/requests/new