πŸ›  Product Profile: Google Workspace
3 min read

πŸ›  Product Profile: Google Workspace

Google Workspace | Business Apps & Collaboration Tools
Try Google Workspace’s (formerly G Suite) secure collaboration and productivity apps for businesses of all sizes. Includes Gmail, Drive, Meet and more
This is a Product Profile. Learn about Product Profiles.

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TL;DR: Why we use this product

βœ… This product is resistant to phishing attempts made on you: Google Workspace does this by supporting multi-factor authentication (Glossary: MFA) on all its apps, using TOTP (Glossary: TOTP). (Source: 1)

βœ… Supports email domain protection mechanisms recommended by the Canadian Centre for Cyber Security. (Source: 2)

Make sure to set up MFA, here's a guide!
⚑️ Quickstart: Secure your logins with Authy on mobile
Getting started with 2FA isn’t as difficult or time-consuming as it may sound.
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Extra ways we get value from this product

  • For those of us who are familiar with Google's consumer offering of Gmail, Google Workspace offers the same interface as the mailbox for your business email addresses.
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How to get support

To resolve issues using Google Workspace, follow these steps.

  1. Search the internet: The popularity of Google Workspace means that an answer to your question is likely already published. Type keywords related to your question into a search engine.
  2. If the internet doesn't turn up useful results, try first-party documentation: https://workspace.google.com/support/
  3. Finally, if you find it necessary to call in, find the phone number for your country: https://support.google.com/a/table/3247295. Remember that phone calls are insecure. Avoid discussing anything but the issue you need solving, and avoid sharing credentials. There's also a live chat option within your Google Workspace Admin tools: https://workspace.google.com/products/admin/.
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Sources

  1. https://support.google.com/a/answer/9176657?hl=en
  2. https://cyber.gc.ca/en/guidance/implementation-guidance-email-domain-protection
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